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1) I bought PokerCruncher on iOS
a while ago but have now switched
to Android. Do I have to buy
PokerCruncher again on Android? (Or the other direction: Android
--> iOS.)
Answer:
Yes.
The main reason why is that this is the way it has to be due to how
the iOS and Android app stores work. There's no
customer-info.-connection or sync'ing between the iOS and Android app
stores. They're completely separate app stores operated by completely
separate companies (Apple, Google). And we individual app
developers get zero customer-specific information like account id's,
email addresses, credit card numbers, etc. (which is good for
customers' privacy). So it's not possible to tell who's bought which
app on what store before. And even if there was a way to tell, there's
no general/automatable free-download or 50%-off code/field/mechanism
in the app stores; we can set only one price for a given app that
everyone worldwide sees.
So in general the different versions of PokerCruncher (iPhone, iPad,
Android, and Mac-Expert) are separate apps/purchases. To hopefully
make up for the separate purchases, note that all of our app versions
are
one-time purchase fee
only; there are no further continuing in-app purchases/fees. And app
updates/improvements are free forever, and we've been updating and
improving our apps for many years (see
Version
Release History) to keep them in top form and we intend to
continue this "forever". So we're confident that each app version will
be very worth it long term for our customers.
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2) I have already bought the iPhone
(or iPad) version of
PokerCruncher. Do I have to pay again for the Mac-Expert
version? (Or vice versa.)
Answer:
Yes.
First, note that the Mac-Expert version of PokerCruncher is the
"Expert" version and is more powerful than the "Advanced" iPhone,
iPad, and Android versions. You can check out the
Additional,
Expert-Level Features section for more info. on the features,
and also the videos and blogs on the
Tutorials,
Videos & Education page. So the Mac-Expert version is a
totally different ballgame.
Second, similarly as in the answer to
Question
1 above, it has to be this way due to how iOS and macOS are
designed (by Apple), and how the iOS App Store and Mac App Store are
set up (by Apple). iPhone apps and Mac apps are completely separate;
you can't install any iPhone app on a Mac, and vice versa (not just
PokerCruncher). The iOS App Store and Mac App Store are separate app
stores with separate purchase/download procedures. Also there's no
app-bundling mechanism across the iOS and Mac App Stores, so for
example we can't create a 2-app discounted bundle for the iPhone and
Mac versions of PokerCruncher. Within just the iOS App Store,
app-bundling is possible and we have created a
4-app
discounted bundle for our 4 iPhone apps.
So in general the different versions of PokerCruncher (iPhone, iPad,
Android, and Mac-Expert) are separate apps/purchases. To hopefully
make up for the separate purchases, note that all of our app versions
are
one-time purchase fee
only; there are no further continuing in-app purchases/fees. And app
updates/improvements are free forever, and we've been updating and
improving our apps for many years (see
Version
Release History) to keep them in top form and we intend to
continue this "forever". So we're confident that each app version will
be very worth it long term for our customers.
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3) I have bought the Mac-Expert
version of PokerCruncher and have it installed on one of my Mac's.
How do I install it on a second Mac
of mine?
Answer:
This is easy to do, and you do
not
have to buy a second license (only one license needed). On your second
Mac, go to the MacAppStore app, and under the "Store" menu, sign-in
using the
same
account-id/password you used when you bought PokerCruncher-Expert-Mac,
i.e. sign-in as "you". Then do Store menu --> View My Account, or
click the face/account-id button at the bottom-left of the window, to
see all of your purchased apps. PokerCruncher-Expert-Mac will be
listed there with a Download button. Or you can go to
PokerCruncher-Expert-Mac's page in the MacAppStore, and the app will
have a Download button there.
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4) I have bought the Android
version of PokerCruncher on Google Play. Why am I getting an "app
not licensed" message from the app?
Answer:
On your device, you need to be signed in as the
same
Google account you used when you purchased this app. Otherwise the
license checking process will think you're a different person and
haven't purchased this app.
On your device go to the Settings app, Accounts section, and verify
your Google account. You can add a second account if needed.
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5) Can I run PokerCruncher on my Windows
PC?
Answer:
No.
We do not have a Windows-PC version of PokerCruncher, and currently
don't have plans for making this version.
Our PokerCruncher versions are: iPhone, iPad, Android, and Mac(Expert
version).
